Linking your WAR OF THE VISIONS FINAL FANTASY BRAVE EXVIUS account to your Facebook/Google/Apple account is final and irreversible. Thus, it's imperative that you can access the Facebook/Google/Apple account associated to your game data.
If you're unable to access the corresponding account linked to your game data, we strongly advise that you contact their customer support team to help you recover access it.
*Please note that in the incident of a lost device, lost account, reinstallation of game data or game cache deletion, your account will not be retrievable. Therefore, we strongly advise players to bind their game account to Facebook, Google Play or the Apple Store.
In the case you have bound your account to your Facebook/Google/Apple account, yet were not able to recover your account details, please contact Game Support together with the following information.
• Account Name
• User Code or Friend ID
• Account Level
• Date of account creation
• Last login date
• Last device used and OS
• Country / Region
• Remaining Visiore
• Name of two strongest or maxed out units
• At least two Order IDs of purchases made on the account
You may contact Game Support via "Inquiries" in the game menu or at firstname.lastname@example.org.