How can I troubleshoot problems for the game?

If you are experiencing some minor issues in the game, please try the following procedures to fix the problem.

• Ensure that you have enough RAM by closing any unnecessary applications running in the background. WAR OF THE VISIONS FINAL FANTASY BRAVE EXVIUS requires at least 2 GB of RAM for Android devices and 1 GB for iOS devices.
• Free up at least 2.5 GB of internal storage.
Note: Before proceeding with any of the methods below, please make sure that your game progress is linked to your Facebook/Google/Apple account to avoid any loss of data.
• Re-download game data From the Title screen: Tap the Data button (bottom right). Select Clear Data on the message prompt. Or from the Home screen: Tap on Menu, select Options, and then Download. Scroll down and tap on Re-download.
• Reinstall.
• Delete the game and reinstall it from your app store.

If the issue still persists, please contact Game Support at https://wotvffbeww.zendesk.com/hc/en-us