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Regarding Inquiries
-It may take time for a response to be sent, and depending on the nature of your question, it may not be possible for us to respond to your inquiry.
*The support window is unavailable during weekends, holidays, and company closures, and replies will be sent out on the following business day.
-We will respond to your inquiry via e-mail.
-Regarding bugs and other inquiries that are already mentioned in our notices or on the official website, please understand that we may answer your question via public announcement.
-We will not respond to inquiries regarding game walkthroughs or strategies.
-As a general rule, we do not respond to opinions or requests about the game, but your input will be taken into consideration as reference for future developments.
-Responses to inquiries will be handled by gumi Inc.

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